Frequently Asked Questions (FAQ)
1. Are your autographed items authentic?
Yes. Every signed item we offer is 100% authentic and comes with a certificate of authenticity (COA) from a trusted third-party authenticator such as JSA, Fanatics, Beckett, Frameworth, or PSA/DNA.
2. What does COA mean?
COA stands for Certificate of Authenticity. It verifies the legitimacy of the autograph and is issued by reputable companies with tamper-proof holograms and registration numbers.
3. Can I verify the COA number?
Absolutely. Each COA comes with a unique ID number that you can verify directly through the website of the corresponding authentication company (e.g., JSA, Fanatics, Beckett).
4. Do you offer returns or refunds?
All sales are final. Due to the collectible nature of our items, we do not accept returns or issue refunds. Please read the product description carefully before purchasing.
5. Do you ship internationally?
Currently, we ship within the United States. If you're outside the U.S. and interested in purchasing, please contact us directly to discuss potential shipping options.
6. How long does shipping take?
Orders typically ship within 3–5 business days. Once your order ships, you will receive a tracking number via email.
7. Can I request a specific player or item?
We’re always expanding our inventory! If you’re looking for a specific athlete or team, feel free to contact us—we may be able to track it down for you.
8. Are your jerseys wearable or for display only?
Most of our jerseys are display-ready collectibles, though many are official game or limited editions that can be worn. Please refer to the product description for specific jersey type and sizing.
9. How do I care for or display my signed jersey?
We recommend keeping signed items out of direct sunlight and in a UV-protected display case to preserve the signature quality over time.
10. Who can I contact if I have questions about my order?
Feel free to reach out via our Contact Us page. We’re happy to help with any questions or concerns.